Refund Policy
Refund Policy - the basics
At GŌ Endure, we stand behind the quality of every pair we make. If something isn't right, we'll make it right.
RETURNS
We accept returns on unopened, unworn socks in their original packaging within 30 days of purchase. Due to hygiene reasons, we are unable to accept returns on socks that have been worn or washed.
To initiate a return, please contact us at info@go-endure.com with your order number and reason for return. Once your return is approved, we will provide instructions on how to send your item back.
REFUNDS
Once your return is received and inspected, we will process your refund within 5–7 business days. Refunds will be issued to your original payment method. Please note that shipping costs are non-refundable.
INTERNATIONAL RETURNS (AUSTRALIA & WORLDWIDE)
International customers are responsible for return shipping costs. We recommend using a tracked shipping service, as GŌ Endure is not responsible for returns lost in transit. Once received, refunds will be processed within 5–7 business days.
CONTACT
For any questions about your order or our return policy, please get in touch at info@go-endure.com. We're happy to help.